RESEARCH
REFEREED JOURNAL ARTICLES & RESEARCH NOTES
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Cavusoglu M., Dogan, S., Kirant, O., Hsu, M.-S. and Cobanoglu, C. (2022) A Conjoint Analysis of Attributes Influencing Attendance of Academic Conferences, International Journal of Contemporary Hospitality Management, DOI: 10.1108/IJCHM-10-2020-1184
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Dulger, A. S., Collins A., Songur, A. G. and Cobanoglu, C. (2022) Communication during COVID-19 crisis: A case of Hotels in Turkey, Journal of Global Hospitality and Tourism, accepted for publication
Çetin, I., Katlav, E. O. and Çobanoglu, C. (2022) The Effect of Border Tourism Destination Attributes on Tourist Satisfaction and Revisit Intention: The Case of Province of Van, Journal of Quality Assurance in Hospitality & Tourism, https://doi.org/10.1080/1528008X.2022.2149675 -
Songur, A. G., Turktarhan, G. and Cobanoglu, C. (2022) Progress on Green Technology Research in Hotels: A Literature Review, Journal of Hospitality and Tourism Insights, accepted for publication, https://doi.org/10.1108/JHTI-10-2021-0280
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Arica, R., Kodas, B., Cobanoglu, C., Parvez, M. O., Ongsakul, V. and Della Corte, V. (2022) The Role of Trust in Tourists’ Motivation to Participate in Co-Creation. Tourism Review, accepted for publication
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Parvez, M. O., Öztüren, A., Cobanoglu, C., Arasli, H. and Eluwole, K. K. (2022) Employees’ Perception of Robots and Robot-Induced Unemployment in Hospitality Industry under COVID-19 Pandemic. International Journal of Hospitality Management, in press, https://doi.org/10.1016/j.ijhm.2022.103336
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Song, C., Ali, F., Cobanoglu, C., Nanu, L. & Lee, S. H. (2022) The effect of biophilic design on customer's subjective well-being in the hotel lobbies. Journal of Hospitality and Tourism Management, 52, 264-274. https://doi.org/10.1016/j.jhtm.2022.07.008
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Ali, F., Cobanoglu, C., Liu, S., Akhtar, N. & Ryu, K. (2022) Cruise Traveler’s Experience: Development and Validation of a Scale. Tourism: An International Interdisciplinary Journal, 70(3), 395-410. https://doi.org/10.37741/t.70.3.5
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Arıca, R., Polat, I., Cobanoglu, C., Çorbacı, A., Chen, P.-J. & Hsu, M.-J. (2022) Value co-destruction and negative e-WOM behavior: the mediating role of tourist citizenship. Tourism Review, 77(4), 1116-1134. https://doi.org/10.1108/TR-05-2021-0219
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Del Gesso, C., Lodhi, R.N. & Cobanoglu, C. (2022) Local government’s role in promoting city hospitality: a meta-ethnography with a public management perspective. International Journal of Contemporary Hospitality Management, 34(10), 3855-3880. https://doi.org/10.1108/IJCHM-09-2021-1092
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Guden, N., Akyildiz, A., & Cobanoglu, C. (2022) Can Advanced Apprenticeship Programs in Higher Education Be the Key for Developing Skills in the Tourism Sector? Evidence from North Cyprus. Journal of Hospitality & Tourism Education, https://doi.org/10.1080/10963758.2022.2056473
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Liu, S., Wei, C., Kalgotra, P., & Cobanoglu, C. (2022) Seeing is believing? Data mining to create a choice-based conjoint approach for restaurant mobile marketing. International Journal of Hospitality Management.
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Ali, F., Dogan S., Chen, X., Cobanoglu, C. & Limayem, M. (2022). Friend or a Foe: Understanding Generation Z Employees' Intentions to Work with Service Robots in the Hotel Industry. International Journal of Human–Computer Interaction, https://doi.org/10.1080/10447318.2022.2041880
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Chen, P., Lin, I. & Cobanoglu, C. (2022) A New Era of Leadership with Innovative and Transformative Initiatives. Journal of Hospitality & Tourism Education, https://doi.org/10.1080/10963758.2022.2044256
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Collins, A., Della Corte. V., Del Gaudio, G., Cobanoglu, C., & Crisci A. (2021). The Impact of COVID-19 on Travelers’ Travel Behavior. International Journal of Business and Management, 17(2). https://doi.org/10.5539/ijbm.v17n2p1
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Zhou, Y., Mistry, T.G., Kim, W.G., & Cobanoglu, C. (2021). Workplace mistreatment in the hospitality and tourism industry: A systematic literature review and future research suggestions. Journal of Hospitality and Tourism Management, 49, 309-320. https://doi.org/10.1016/j.jhtm.2021.09.024
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Herjanto, H., Amin, M., Okumus, F., & Cobanoglu, C. (2021). Airline Service: Low-Cost-Carriers (LCCs) Failure and Passenger Emotional Experience. Tourism Review, 77(3), 945-963. https://doi.org/10.1108/TR-01-2021-0025
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Varga, S., Mistry, T., Ali, F., & Cobanoglu, C. (2021). Employee perceptions of wellness programs in the hospitality industry. International Journal of Contemporary Hospitality Management, 33(10), 3331-3354. https://doi.org/10.1108/IJCHM-12-2020-1417
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Ciftci, O., Berezina, K., & Cobanoglu, C. (2021). Online travel agencies in hotel distribution. Journal of Hospitality & Tourism Cases, 9(1).
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Barron, K., Nanu, L., & Cobanoglu, C. (2018). Look Before You Leap -The Case of the Missing Elevator Floor. Journal of Hospitality and Tourism Cases, 8(3).
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Zhou, Y., Kim, W.G., Okumus, B., & Cobanoglu, C. (2021). Understanding online travel communities: a literature review and future research directions in hospitality and tourism. Journal of Travel & Tourism Marketing, 38(2), 194-212. https://doi.org/10.1080/10548408.2021.1887052
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Mercan, S., Cain, L., Akkaya, K., Ceve, M, Ulugac, S., Alonso, M., & Cobanoglu, C. (2020). Improving the Service Industry with Hyper-connectivity: IoT in Hospitality. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-06-2020-0621l
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Tuncer, I., Unusan, C., & Cobanoglu. C. (2020). Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model. Journal of Quality Assurance in Hospitality & Tourism. https://doi.org/10.1080/1528008X.2020.1802390
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Ali, F., Ciftci, O., Nanu, L., Cobanoglu. C., Ryu, K. (2020). Response rates In hospitality research: An overview of current practice and suggestions for future research. Cornell Hospitality Quarterly. https://doi.org/10.1177/1938965520943094
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Ciftci, O., Berezina, K., Cavusoglu, M., Cobanoglu, C. (2020). Winning the battle: The importance of price and online reviews for hotel selection. An International Journal of Akdeniz University Tourism Faculty, 8(1), 177-2020. https://doi.org/10.30519/ahtr.528150
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Cobanoglu C., Sariisik, M., Akova, O., Coskun, G. (2020). The influence of organisational climate on organisational silence: a comparison of public and private organisations in Turkey. European Journal of International Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1504/ejim.2021.10029619
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Amin, M., Ryu, K., Cobanoglu, C., Rezaei, S., Wulan, M.M. (2020). Examining the effect of shopping mall attributes in predicting tourist shopping satisfaction and behavioral intentions: Variation across generation X and Y. Journal of Quality Assurance in Hospitality & Tourism, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1080/1528008X.2020.181866
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Zhang, T., Lu, C., Torres, E., Cobanoglu. C. (2020). Value Co-creation and Technological Progression: A Critical Review. European Business Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EBR-08-2019-0149
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Nanu, L., Ali, F., Berezina, K., Cobanoglu, C. (2020).The effect of hotel lobby design on booking intentions: An intergenerational examination. International Journal of Hospitality Management, 89, 102530. https://doi.org/10.1016/j.ijhm.2020.102530
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He, P., Qiu, Y., Wang, Y. D., Cobanoglu, C., Ciftci, O., & Liu, Z. (2019). Loss of profit in the hotel industry of the United States due to climate change. Environmental Research Letters, 14(8), 084022. https://iopscience.iop.org/article/10.1088/1748-9326/ab2dc
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Wu, H., Xiaoxiao, L., Cavusoglu, M., & Cobanoglu, C. (2019). Chinese cruise customers loyalty: The impact of customer participation and service personal values. Tourism Review (Accepted).
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Arici, H. E., Arasli, H., Cobanoglu, C., Namin B. H. (2019). The effect of favoritism on job embeddedness in the hospitality industry: A mediation study of organizational justice. International Journal of Hospitality & Tourism Administration. https://doi.org/10.1080/15256480.2019.1650685
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Wu, H., Chen, J., Cavusoglu, M., Cobanoglu, C. (2019). The impacts of photos on consumer purchase probability in P2P short-term rental platform: Mediating effect of initial trust. Advances in Hospitality and Tourism Research, 7(1), 137-158. http://10.30519/ahtr.453268
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Cengiz, E., Cengiz, F. Cavusoglu, M., Cobanoglu, C. (2019). Managerial perceptions of cost-system obsolescence and factors that might affect it: A case study in Turkish hotel industry. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-01-2018-0099
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Bahja, F., Cobanoglu, C., Berezina, K. & Lusby, C. (2018). Factors influencing cruise vacations: the impact of online reviews and environmental friendliness. Tourism Review. https://doi.org/10.1108/TR-12-2017-0207
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Cengiz, E., Cengiz, F.., Demirciftci, T., & Cobanoglu, (2018). Do food and beverage cost-control measures increase hotel performance? A case study in Istanbul, Turkey. Journal of Foodservice Business Research. https://doi.org/10.1080/15378020.2018.1493893
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Collins, A., Medhekar, A., Wong, H., & Cobanoglu, C. (2018). Factors Influencing Outbound Medical Travel from the USA. Tourism Review. https://doi.org/10.1108/TR-06-2018-0083
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Pan, H., Bahja, F. & Cobanoglu, C. (2018). Analysis of U.S. theme park selection and international implications. Journal of Transnational Management, 23, (1), pp. 1-17. https://doi.org/10.1080/15475778.2018.1426943
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Birinci, H., Berezina, K., & Cobanoglu, C. (2018). Comparing Customer Perceptions of Hotel Accommodations and Peer to Peer Accommodations. International Journal of Contemporary Hospitality Management, 30(2), 1190-1210. https://doi.org/10.1108/IJCHM-09-2016-0506
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Ali, F., Kim, W.G. Li, J. and Cobanoglu, C. (2018). A Comparative Study of CB-SEM and PLS-SEM for Theory Development in Hospitality Research. International Journal of Contemporary Hospitality Management, 30 (1), 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409
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Bujisic, M., Bogicevic, V., Yang, W., Cobanoglu, C. and Bilgihan, A. (2017), "“Hobson’s choice” servicescape: consumer anxiety and enjoyment", Journal of Consumer Marketing, Vol. 34 No. 7, pp. 577-590. https://doi.org/10.1108/JCM-04-2016-1776
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Bogicevic, V., Bujisic, M., Bilgihan, A., Yang, W., & Cobanoglu, C. (2017). The impact of traveler-focused airport technology on traveler satisfaction. Technological Forecasting and Social Change, 123, 351-361. https://doi.org/10.1016/j.techfore.2017.03.038
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Ali, F., Li, J., Kim, W., Cobanoglu, C. (2017). "A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research. International Journal of Contemporary Hospitality Management. 30, (1), pp. 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409
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Birinci, H., Berezina, K, & Cobanoglu, C. (2017). Comparing Customer Perceptions of Hotel and Peer-to-Peer Accommodation Advantages and Disadvantages. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-09-2016-0506
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Bogicevic, V., Bujisic, M., Cobanoglu, C., & Feinstein, A. (2017). Gender and Age Preferences of Hotel Room Design. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-08-2016-0450
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Amin, M., Aldakhil, M. A., Wu, C., Rezaei, S, & Cobanoglu, C. (2017). The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management, 29, (4). 1256-1278. https://doi.org/10.1108/IJCHM-11-2015-0659
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Zhang, T., Abound-omran, & Cobanoglu, C. (2016). Generation Y’s Positive and Negative eWOM: Use of Social Media and Mobile Technology. International Journal of Contemporary Hospitality Management. Vol. 29 (2), pp.732 - 761 https://doi.org/10.1108/IJCHM-10-2015-0611
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Berezina, K, Semrad K., Tasci, A. & Cobanoglu, C. (2016). Hotel flash sales consumers: Who are they? International Journal of Revenue Management, 9(2/3):127-146. https://doi.org/10.1504/IJRM.2016.077022
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Berezina, K., Semrad, K. J., Stepchenkova, S. & Cobanoglu, C. (2016) The managerial flash sales dash: Is there advantage or disadvantage at the finish line? International Journal of Hospitality Management, 54: 12-24. · DOI: 10.1016/j.ijhm.2016.01.003 https://doi.org/10.1016/j.ijhm.2016.01.003
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Bogicevic, V., Yang, W., Cobanoglu C., Bilgihan, A., & Bujisic, M. (2016). Traveler anxiety and enjoyment: The effect of airport environment on
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traveler's emotions. Journal of Air Transport Management,57, 122-129. https://doi.org/10.1016/j.jairtraman.2016.07.019
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Ali, F., Amin, M, and Cobanoglu, C. (2015). An Integrated Model of Service Experience, Price, Emotions and Satisfaction: An Empirical Analysis in the Chinese Hospitality Industry. Journal of Hospitality Marketing & Management. Available Online: http://dx.doi.org/10.1080/19368623.2015.1019172
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Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). Managing with Style: An Analysis of Work Style of Hotel Managers. Journal of Human Resources in Hospitality and Tourism, 14, (1), 90-105.
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Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668-678. https://doi.org/10.1016/j.im.2015.05.005
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Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). The psychometric validation of a generalizable sales potential profile. International Journal of Sales, Retailing and Marketing, 4, (3), 41-49 http://www.ijsrm.com/IJSRM/Current_&_Past_Issues_files/IJSRM4-3.pdf#page=45
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Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Website features, online customer experience and e-loyalty. The Service Industries Journal. DOI: http://dx.doi.org/10.1016/j.im.2015.05.005
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Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2015). Understanding satisfied and dissatisfied hotel customers: Text mining of online hotel reviews. Journal of Hospitality Marketing & Management. DOI: 10.1080/19368623.2015.983631
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Cobanoglu, C., Yang, W. Shatskikh, A. & Agarwal, A. (2015). Are Consumers Ready for Mobile Payment? An Examination of Consumer Acceptance of Mobile Payment Technology in Restaurant Industry. FIU Hospitality Review, 31 (4). https://digitalcommons.fiu.edu/hospitalityreview/vol31/iss4/6/
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Bilgihan, A., Berezina, K., Cobanoglu, C., & Okumus, F. (2014). The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals. Journal of Teaching in Travel and Tourism, 14:4, 321-342, DOI: 10.1080/15313220.2014.955303
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Malan, G., Cobanoglu, C., Waldo, D. & Yang, W. (2014). Managing with Style: An Analysis of Work Styles of Hotel Managers. Journal of Human Resources in Hospitality & Tourism, 13 (2), 190-209 https://doi.org/10.1080/15332845.2014.847305
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Law, R., Buhalis, D. & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26, (5).
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Bilgihan, A., Karadag, E., Cobanoglu, C. & Okumus, F. (2013). Biometric Technology Applications and Trends in Hotels. FIU Hospitality Review, 31 (2). https://stars.library.ucf.edu/cgi/viewcontent.cgi?article=1017&context=rosenscholar
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Bilgihan, A. & Cobanoglu, C. Nusair, K. & Okumus, F. (2013). A Quantitative Study Exploring the Difference between Gaming Genre Preferences. The Computer Games Journal, 2 (1) 19-40. https://doi.org/10.1007/BF03392334
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Cobanoglu, C. & Berezina, K. (2012). Pacific Rim Bangkok Hotel needs a new Property Management System. Journal of Hospitality & Tourism Cases, 2 (1). http://dx.doi.org/10.4135/9781529707380
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Berezina, K., Cobanoglu, C., Miller, B.L., & Kwansa, F.A. (2012). The Impact of Information Security Breach on Hotel Guest Perception of Service Quality, Satisfaction, Revisit Intentions and Word-of-Mouth. International Journal of Contemporary Hospitality Management, 24(7), p. 991-1010. https://doi.org/10.1108/09596111211258883
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Atadil, H. A., Berezina, K., Yilmaz, B. S., & Cobanoglu, C. (2012). An Analysis of the Usage of Facebook and Twitter as a Marketing Tool in Hotels. Dokuz Eylül University Journal of Faculty of Business. 11(2), p. 119-125.
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Cobanoglu, C., Bilgihan, A., Nusair, K. & Berezina, K. (2012). The impact of Wi-Fi service in restaurants on customers’ likelihood of return to a restaurant. Journal of Foodservice Business Research, 15 (3), p. 285-299
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Cobanoglu, C., Berezina, K., Kasavana, M., & Erdem, M. (2011). The Impact of Technology Amenities on Hotel Guest Overall Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 12 (4), p. 272-288.
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Cobanoglu, C., & Berezina, K. (2011). The Impact of the Use of Blogs on Students’ Assignment Engagement. The Journal of Hospitality, Leisure, Sport & Tourism Education, 10 (1), p. 99-105.
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Cobanoglu, C., Ayoun, B., Connolly, D., & Nusair, K. (2011). The effect of information technology steering committees on perceived IT management sophistication in hotels. International Journal of Hospitality and Tourism Administration, 14 (1).
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Berezina, K. & Cobanoglu, C. (2010). A Financial Analysis of Payment Card Industry Compliance Journey of a Hotel: A Case Study. Journal of Hospitality Financial Management, 18 (2), p. 1-23.
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Cobanoglu, C., Ciccarelli, S., Nelson, R., DeMicco, F. (2010). Using global positioning systems as a marketing tool: An analysis of U.S. Consumers’ use and perceptions. Journal of Hospitality Marketing and Management, 19 (6), 556 — 574.
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Nusair, K., Parsa, H.G., & Cobanoglu, C. (2010). Building a model of commitment for Generation Y: An empirical study on e-travel retailers. Tourism Management, 32 (4), 833-843.
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Bilgihan, A., Cobanoglu, C., & Miller, B. (2010). Importance-Performance Analysis of Guest Entertainment Technology Amenities in the Lodging Industry. FIU Review, 28 (2).
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Demirciftci, T., Cobanoglu, C., Beldona, S. & Cummings, P. (2010). Rate parity: A study of 4 and 5 diamond hotels in the U.S. lodging industry. Journal of Hospitality Marketing and Management, 19 (4) 295-308.
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Karadag, E., Cobanoglu, C. & Dickinson, C. (2009). The Characteristics of IT Investment Decisions and Evaluation Methods Used In the U.S. Lodging Industry. International Journal of Contemporary Hospitality Management, 21 (1), 52-68.
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Kalkan, K., Kwansa, F., & Cobanoglu, C. (2008). Payment Card Industry Data Security Standards (PIC DSS) Compliance in Restaurants. The Journal of Hospitality Financial Management, 16 ( 2).
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Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2008). The Adoption Of Restaurant Based E-Services. Journal of Foodservice Business Research, 12 (3), 247-265.
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Cobanoglu, C., Corbaci, K., Tepeci, M., & Unur, K. (2008). An empirical study of perceived management and leadership skills of hotel managers. Journal of Social Sciences of Celal Bayar University, 6 (2), 23-42.
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Beldona, S. & Cobanoglu, C. (2007). Importance-Performance analysis of guest technologies in the lodging industry. Cornell Hotel and Restaurant Administration Quarterly, 48, (3), 299-312. https://doi.org/10.1177%2F0010880407304023
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Moreo, A., Cobanoglu, C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school restaurant websites. Journal of Hospitality and Tourism Education, 19 (3), 40-47.
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Cobanoglu, C. & DeMicco, F. (2007). To be secure or not to be: This is the question! A critical look at hotel’s network security. International Journal of Hospitality and Tourism Administration, 8 (1), 43-59. https://doi.org/10.1300/J149v08n01_03
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Cobanoglu, C. (2007). A critical look at restaurant network security: Attacks, prevention tools, and practices. Journal of Foodservice Business Research, 10 (1). 31-50.
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Cobanoglu, C. (2006). An analysis of blogs as a teaching tool as perceived by hospitality management students. The Journal of Hospitality, Leisure, Sport & Tourism Education, 5 (2), 83-88.
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Cobanoglu. C., Dede, P., & Poorani, A. (2006). An analysis of skills and competencies of full service hotel technology managers. Journal of Teaching in Travel and Tourism, 6 (4), 19-35.
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Cobanoglu, C., Demirer, I., Kepeci, B, & Sipahioglu, S. (2006). The impact of technology in hotels: a case study of Istanbul and Ankara hotels. Anatolia: An International Journal of Tourism and Hospitality Research, 17, (2). 318-322
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Cobanoglu, C., Powley, J., Cetinkaya, A. S., & Cummings, P (2006). Online travel purchases from third-party travel web sites. In M. Kozak & L. Andreu (Eds.), Progress in Tourism Marketing, (55-70). Oxford, U.K.: Elsevier.
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Cobanoglu, C., Moreo, P. J., & Wood, D. F. (2004). Hospitality research: A comparison of industry professionals’ and educators’ perceptions. Journal of Hospitality and Tourism Education, 15 (4), pp. 20-30. https://doi.org/10.1080/10963758.2004.10696781
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Cobanoglu, C. & Cobanoglu, N. (2003). The effect of incentives in web surveys: application and ethical considerations. International Journal of Market Research, 45 (4), pp. 1-14. https://doi.org/10.1177/147078530304500406
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Cobanoglu, C., Corbaci, K., Moreo, P., & Ekinci, Y. (2003). A comparative study of the importance of hotel selection components by Turkish business travelers. International Journal of Hospitality and Tourism Administration, 4(1), pp. 1-22.https://doi.org/10.1300/J149v04n01_01
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Lin, R., Martin, L., Leong, J., & Cobanoglu, C. (2002). Ethical purchasing perceptions and practices of junior and senior restaurant managers. Asian Pacific Journal of Tourism Research, 7, (2), pp. 28-44. https://doi.org/10.1080/10941660208722117
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Ekinci, Y., Prokopaki, P., & Cobanoglu, C. (2002). Service Quality in Cretan Accommodation: Marketing Strategies for the UK Holiday Market. International Journal of Hospitality Management, 22 (1), pp. 47-66. https://doi.org/10.1016/S0278-4319(02)00072-5
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Jung-Mao, L., Martin, L., & Cobanoglu, C. (2002). Educators’ perceptions of business ethics in hospitality. Journal of Teaching in Travel and Tourism, 2 (3/4), pp. 47-59. https://doi.org/10.1300/J172v02n03_03
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Cobanoglu, C., Corbaci, K., & Ryan, B. (2001). A Comparative study: The impact of technology in lodging properties in the United States and Turkey. International Journal of Hospitality Information Technology, 2 (1), pp. 23-40. https://doi.org/10.3727/153373401803617774
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Cobanoglu, C., Warde, B. & Moreo, P. (2001). A comparison of mail, fax, and web-based survey methods. International Journal of Market Research, 43 (4), pp. 441-452. https://doi.org/10.1177/147078530104300401
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Cobanoglu, C. & Moreo, P. (2001). Hospitality research: Educators’ perspective. Journal of Hospitality and Tourism Education, 13 (5), pp. 9-20.https://doi.org/10.1080/10963758.2001.10696710