RESEARCH

REFEREED JOURNAL ARTICLES & RESEARCH NOTES

  1. Tuncer, I., Unusan, C., & Cobanoglu. C. (2020). Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model. Journal of Quality Assurance in Hospitality & Tourism.  https://doi.org/10.1080/1528008X.2020.1802390

  2. Ali, F., Ciftci, O., Nanu, L., Cobanoglu. C., Ryu, K. (2020). Response rates In hospitality research: An overview of current practice and suggestions for future research. Cornell Hospitality Quarterly. https://doi.org/10.1177/1938965520943094

  3. Ciftci, O., Berezina, K., Cavusoglu, M., Cobanoglu. C. (2020). Winning the battle: The importance of price and online reviews for hotel selection. An International Journal of Akdeniz University Tourism Faculty, 8(1), 177-2020. https://doi.org/10.30519/ahtr.528150

  4. Cobanoglu C., Sariisik, M., Akova, O., Coskun, G. (2020). The influence of organisational climate on organisational silence: a comparison of public and private organisations in Turkey. European Journal of International Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1504/ejim.2021.10029619

  5. Amin, M., Ryu, K., Cobanoglu, C., Rezaei, S., Wulan, M.M. (2020). Examining the effect of shopping mall attributes in predicting tourist shopping satisfaction and behavioral intentions: Variation across generation X and Y. Journal of Quality Assurance in Hospitality & Tourism, Vol. ahead-of-print No. ahead-of-print.

  6. Zhang, T., Lu, C., Torres, E., Cobanoglu. C. (2020). Value Co-creation and Technological Progression: A Critical Review. European Business Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EBR-08-2019-0149

  7. Nanu, L., Ali, F., Berezina, K., Cobanoglu, C. (2020).The effect of hotel lobby design on booking intentions: An intergenerational examination. International Journal of Hospitality Management, 89, 102530. https://doi.org/10.1016/j.ijhm.2020.102530

  8. He, P., Qiu, Y., Wang, Y. D., Cobanoglu, C., Ciftci, O., & Liu, Z. (2019). Loss of profit in the hotel industry of the United States due to climate change. Environmental Research Letters, 14(8), 084022. https://iopscience.iop.org/article/10.1088/1748-9326/ab2dce

  9. Arici, H. E., Arasli, H., Cobanoglu, C., Namin B. H. (2019). The effect of favoritism on job embeddedness in the hospitality industry: A mediation study of organizational justice. International Journal of Hospitality & Tourism Administration. https://doi.org/10.1080/15256480.2019.1650685 

  10. Wu, H., Chen, J., Cavusoglu, M., Cobanoglu, C. (2019). The impacts of photos on consumer purchase probability in P2P short-term rental platform: Mediating effect of initial trust. Advances in Hospitality and Tourism Research, 7(1), 137-158. http://10.30519/ahtr.453268

  11. Cengiz, E., Cengiz, F.  Cavusoglu, M., Cobanoglu, C. (2019). Managerial perceptions of cost-system obsolescence and factors that might affect it: A case study in Turkish hotel industry. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-01-2018-0099 

  12. Bahja, F., Cobanoglu, C., Berezina, K. & Lusby, C. (2018). Factors influencing cruise vacations: the impact of online reviews and environmental friendliness. Tourism Review. https://doi.org/10.1108/TR-12-2017-0207 

  13. Cengiz, E., Cengiz, F.., Demirciftci, T., & Cobanoglu, C.. (2018). Do food and beverage cost-control measures increase hotel performance? A case study in Istanbul, Turkey. Journal of Foodservice Business Research. https://doi.org/10.1080/15378020.2018.1493893

  14. Collins, A., Medhekar, A., Wong, H., & Cobanoglu, C. (2018). Factors Influencing Outbound Medical Travel from the USA. Tourism Review. https://doi.org/10.1108/TR-06-2018-0083 

  15. Pan, H., Bahja, F. & Cobanoglu, C. (2018). Analysis of U.S. theme park selection and international implications. Journal of Transnational Management, 23, (1), pp. 1-17. https://doi.org/10.1080/15475778.2018.1426943 

  16. Birinci, H., Berezina, K., & Cobanoglu, C. (2018). Comparing Customer Perceptions of Hotel Accommodations and Peer to Peer Accommodations. International Journal of Contemporary Hospitality Management, 30(2), 1190-1210. https://doi.org/10.1108/IJCHM-09-2016-0506

  17. Ali, F., Kim, W.G. Li, J. and Cobanoglu, C. (2018). A Comparative Study of CB-SEM and PLS-SEM for Theory Development in Hospitality Research. International Journal of Contemporary Hospitality Management, 30 (1), 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409

  18. Bujisic, M., Bogicevic, V., Yang, W., Cobanoglu, C. and Bilgihan, A. (2017), "“Hobson’s choice” servicescape: consumer anxiety and enjoyment", Journal of Consumer Marketing, Vol. 34 No. 7, pp. 577-590. https://doi.org/10.1108/JCM-04-2016-1776

  19. Bogicevic, V., Bujisic, M., Bilgihan, A., Yang, W., & Cobanoglu, C. (2017). The impact of traveler-focused airport technology on traveler satisfaction. Technological Forecasting and Social Change, 123, 351-361.

  20. Ali, F., Li, J., Kim, W., Cobanoglu, C. (2017). "A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research. International Journal of Contemporary Hospitality Management. 30, (1), pp. 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409

  21. Birinci, H., Berezina, K, & Cobanoglu, C. (2017). Comparing Customer Perceptions of Hotel and Peer-to-Peer Accommodation Advantages and Disadvantages. International Journal of Contemporary Hospitality Management.  https://doi.org/10.1108/IJCHM-09-2016-0506

  22. Bogicevic, V., Bujisic, M., Cobanoglu, C., & Feinstein, A. (2017). Gender and Age Preferences of Hotel Room Design. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-08-2016-0450

  23. Amin, M., Aldakhil, M. A., Wu, C., Rezaei, S, & Cobanoglu, C. (2017). The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management, 29, (4). 1256-1278. https://doi.org/10.1108/IJCHM-11-2015-0659

  24. Zhang, T., Abound-omran, & Cobanoglu, C. (2016). Generation Y’s Positive and Negative eWOM: Use of Social Media and Mobile Technology. International Journal of Contemporary Hospitality Management. Vol. 29 ( 2), pp.732 - 761 https://doi.org/10.1108/IJCHM-10-2015-0611

  25. Berezina, K, Semrad K., Tasci, A. &  Cobanoglu, C. (2016).  Hotel flash sales consumers: Who are they? International Journal of Revenue Management, 9(2/3):127-146. https://doi.org/10.1504/IJRM.2016.077022

  26. Berezina, K., Semrad, K. J., Stepchenkova, S. & Cobanoglu, C. (2016)  The managerial flash sales dash: Is there advantage or disadvantage at the finish line?  International Journal of Hospitality Management, 54: 12-24. · DOI: 10.1016/j.ijhm.2016.01.003 https://doi.org/10.1016/j.ijhm.2016.01.003 

  27. Bogicevic, V., Yang, W., Cobanoglu C., Bilgihan, A., & Bujisic, M. (2016). Traveler anxiety and enjoyment: The effect of airport environment on traveler's emotions. Journal of Air Transport Management,57, 122-129. https://doi.org/10.1016/j.jairtraman.2016.07.019 

  28. Ali, F., Amin, M, and Cobanoglu, C. (2015).  An Integrated Model of Service Experience, Price, Emotions and Satisfaction: An Empirical Analysis in the Chinese Hospitality Industry. Journal of Hospitality Marketing & Management. Available Online: http://dx.doi.org/10.1080/19368623.2015.1019172 

  29. Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). Managing with Style: An Analysis of Work Style of Hotel Managers. Journal of Human Resources in Hospitality and Tourism, 14, (1), 90-105.

  30. Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668-678. https://doi.org/10.1016/j.im.2015.05.005

  31. Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). The psychometric validation of a generalizable sales potential profile. International Journal of Sales, Retailing and Marketing, 4, (3), 41-49

  32. Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Website features, online customer experience and e-loyalty. The Service Industries Journal. DOI: http://dx.doi.org/10.1016/j.im.2015.05.005 

  33. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2015). Understanding satisfied and dissatisfied hotel customers: Text mining of online hotel reviews. Journal of Hospitality Marketing & Management. DOI: 10.1080/19368623.2015.983631

  34. Cobanoglu, C., Yang, W. Shatskikh, A. & Agarwal, A. (2015).  Are Consumers Ready for Mobile Payment? An Examination of Consumer Acceptance of Mobile Payment Technology in Restaurant Industry. FIU Hospitality Review, 31 (4).

  35. Bilgihan, A., Berezina, K., Cobanoglu, C., & Okumus, F. (2014). The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals. Journal of Teaching in Travel and Tourism, 14:4, 321-342, DOI: 10.1080/15313220.2014.955303

  36. Malan, G., Cobanoglu, C., Waldo, D. & Yang, W.  (2014). Managing with Style: An Analysis of Work Styles of Hotel Managers. Journal of Human Resources in Hospitality & Tourism, 13 (2), 190-209

  37. Law, R., Buhalis, D. & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26, (5). 

  38. Bilgihan, A., Karadag, E., Cobanoglu, C. & Okumus, F. (2013). Biometric Technology Applications and Trends in Hotels. FIU Hospitality Review, 31 (2).  (Research Note) 

  39. Bilgihan, A. & Cobanoglu, C. Nusair, K. & Okumus, F. (2013). A Quantitative Study Exploring the Difference between Gaming Genre Preferences. The Computer Games Journal, 2 (1) 19-40. https://doi.org/10.1007/BF03392334 

  40. Cobanoglu, C. & Berezina, K. (2012). Pacific Rim Bangkok Hotel needs a new Property Management System. Journal of Hospitality & Tourism Cases, 2 (1). 

  41. Berezina, K., Cobanoglu, C., Miller, B.L., & Kwansa, F.A. (2012). The Impact of Information Security Breach on Hotel Guest Perception of Service Quality, Satisfaction, Revisit Intentions and Word-of-Mouth. International Journal of Contemporary Hospitality Management, 24(7), p. 991-1010. 

  42. Atadil, H. A., Berezina, K., Yilmaz, B. S., & Cobanoglu, C. (2012). An Analysis of the Usage of Facebook and Twitter as a Marketing Tool in Hotels.  Dokuz Eylül University Journal of Faculty of Business. 11(2), p. 119-125.

  43. Cobanoglu, C., Bilgihan, A., Nusair, K. & Berezina, K. (2012). The impact of Wi-Fi service in restaurants on customers’ likelihood of return to a restaurant. Journal of Foodservice Business Research, 15 (3), p. 285-299

  44. Cobanoglu, C., Berezina, K., Kasavana, M., & Erdem, M. (2011). The Impact of Technology Amenities on Hotel Guest Overall Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 12 (4), p. 272-288.

  45. Cobanoglu, C., & Berezina, K. (2011). The Impact of the Use of Blogs on Students’ Assignment Engagement. The Journal of Hospitality, Leisure, Sport & Tourism Education, 10 (1), p. 99-105.

  46. Cobanoglu, C., Ayoun, B., Connolly, D., & Nusair, K. (2011). The effect of information technology steering committees on perceived IT management sophistication in hotels. International Journal of Hospitality and Tourism Administration, 14 (1). 

  47. Berezina, K. & Cobanoglu, C. (2010). A Financial Analysis of Payment Card Industry Compliance Journey of a Hotel: A Case Study. Journal of Hospitality Financial Management, 18 (2), p. 1-23. 

  48. Cobanoglu, C., Ciccarelli, S., Nelson, R., DeMicco, F. (2010). Using global positioning systems as a marketing tool: An analysis of U.S. Consumers’ use and perceptions. Journal of Hospitality Marketing and Management, 19 (6), 556 — 574.

  49. Nusair, K., Parsa, H.G., & Cobanoglu, C. (2010). Building a model of commitment for Generation Y: An empirical study on e-travel retailers. Tourism Management, 32 (4), 833-843.

  50. Bilgihan, A., Cobanoglu, C., & Miller, B. (2010). Importance-Performance Analysis of Guest Entertainment Technology Amenities in the Lodging Industry. FIU Review, 28 (2).

  51. Demirciftci, T., Cobanoglu, C., Beldona, S. & Cummings, P. (2010). Rate parity: A study of 4 and 5 diamond hotels in the U.S. lodging industry. Journal of Hospitality Marketing and Management, 19 (4) 295-308.

  52. Karadag, E., Cobanoglu, C. & Dickinson, C. (2009). The Characteristics of IT Investment Decisions and Evaluation Methods Used In the U.S. Lodging Industry. International Journal of Contemporary Hospitality Management, 21 (1), 52-68. 

  53. Kalkan, K., Kwansa, F., & Cobanoglu, C. (2008). Payment Card Industry Data Security Standards (PIC DSS) Compliance in Restaurants. The Journal of Hospitality Financial Management, 16 ( 2).

  54. Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2008). The Adoption Of Restaurant Based E-Services. Journal of Foodservice Business Research, 12 (3), 247-265.

  55. Cobanoglu, C., Corbaci, K., Tepeci, M., & Unur, K. (2008). An empirical study of perceived management and leadership skills of hotel managers. Journal of Social Sciences of Celal Bayar University, 6 (2), 23-42. 

  56. Beldona, S. & Cobanoglu, C.  (2007). Importance-Performance analysis of guest technologies in the lodging industry. Cornell Hotel and Restaurant Administration Quarterly, 48, (3), 299-312. https://doi.org/10.1177%2F0010880407304023

  57. Moreo, A., Cobanoglu, C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school restaurant websites. Journal of Hospitality and Tourism Education, 19 (3), 40-47.  

  58. Cobanoglu, C. & DeMicco, F. (2007). To be secure or not to be: This is the question! A critical look at hotel’s network security.  International Journal of Hospitality and Tourism Administration, 8 (1), 43-59. https://doi.org/10.1300/J149v08n01_03 

  59. Cobanoglu, C. (2007). A critical look at restaurant network security: Attacks, prevention tools, and practices. Journal of Foodservice Business Research, 10 (1). 31-50.

  60. Cobanoglu, C. (2006). An analysis of blogs as a teaching tool as perceived by hospitality management students. The Journal of Hospitality, Leisure, Sport & Tourism Education, 5 (2), 83-88.

  61. Cobanoglu. C., Dede, P., & Poorani, A. (2006). An analysis of skills and competencies of full service hotel technology managers. Journal of Teaching in Travel and Tourism, 6 (4), 19-35.

  62. Cobanoglu, C., Demirer, I., Kepeci, B, & Sipahioglu, S. (2006). The impact of technology in hotels: a case study of Istanbul and Ankara hotels. Anatolia: An International Journal of Tourism and Hospitality Research, 17, (2). 318-322

  63. Cobanoglu, C., Powley, J., Cetinkaya, A. S., & Cummings, P (2006). Online travel purchases from third-party travel web sites. In M. Kozak & L. Andreu (Eds.), Progress in Tourism Marketing, (55-70). Oxford, U.K.: Elsevier.

  64. Cobanoglu, C., Moreo, P. J., & Wood, D. F. (2004). Hospitality research: A comparison of industry professionals’ and educators’ perceptions. Journal of Hospitality and Tourism Education, 15 (4), pp. 20-30.

  65. Cobanoglu, C. & Cobanoglu, N. (2003). The effect of incentives in web surveys: application and ethical considerations. International Journal of Market Research, 45 (4), pp. 1-14. https://doi.org/10.1177/147078530304500406 

  66. Cobanoglu, C., Corbaci, K., Moreo, P., & Ekinci, Y. (2003). A comparative study of the importance of hotel selection components by Turkish business travelers. International Journal of Hospitality and Tourism Administration, 4(1), pp. 1-22.

  67. Lin, R., Martin, L., Leong, J., & Cobanoglu, C. (2002). Ethical purchasing perceptions and practices of junior and senior restaurant managers. Asian Pacific Journal of Tourism Research, 7, (2), pp. 28-44.

  68. Ekinci, Y., Prokopaki, P., & Cobanoglu, C. (2002). Service Quality in Cretan Accommodation: Marketing Strategies for the UK Holiday Market. International Journal of Hospitality Management, 22 (1), pp. 47-66. https://doi.org/10.1016/S0278-4319(02)00072-5 

  69. Jung-Mao, L., Martin, L., & Cobanoglu, C. (2002). Educators’ perceptions of business ethics in hospitality. Journal of Teaching in Travel and Tourism, 2 (3/4), pp. 47-59. 

  70. Cobanoglu, C., Corbaci, K., & Ryan, B. (2001). A Comparative study: The impact of technology in lodging properties in the United States and Turkey. International Journal of Hospitality Information Technology, 2 (1), pp. 23-40.

  71. Cobanoglu, C., Warde, B. & Moreo, P. (2001). A comparison of mail, fax, and web-based survey methods. International Journal of Market Research, 43 (4), pp. 441-452. https://doi.org/10.1177/147078530104300401 

  72. Cobanoglu, C. &  Moreo, P. (2001). Hospitality research: Educators’ perspective. Journal of Hospitality and Tourism Education, 13 (5), pp. 9-20.

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