Research

REFEREED JOURNAL ARTICLES & RESEARCH NOTES

1. Mercan, S., Cain, L., Akkaya, K., Ceve, M, Ulugac, S., Alonso, M., Cobanoglu, C. (2020). Improving the Service Industry with Hyper-connectivity: IoT in Hospitality. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-06-2020-0621

2. Tuncer, I., Unusan, C., & Cobanoglu. C. (2020). Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model. Journal of Quality Assurance in Hospitality & Tourism. https://doi.org/10.1080/1528008X.2020.1802390

3. Ali, F., Ciftci, O., Nanu, L., Cobanoglu. C., Ryu, K. (2020). Response rates In hospitality research: An overview of current practice and suggestions for future research. Cornell Hospitality Quarterly. https://doi.org/10.1177/1938965520943094

4. Ciftci, O., Berezina, K., Cavusoglu, M., Cobanoglu. C. (2020). Winning the battle: The importance of price and online reviews for hotel selection. An International Journal of Akdeniz University Tourism Faculty, 8(1), 177-2020. https://doi.org/10.30519/ahtr.528150

5. Cobanoglu C., Sariisik, M., Akova, O., Coskun, G. (2020). The influence of organisational climate on organisational silence: a comparison of public and private organisations in Turkey. European Journal of International Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1504/ejim.2021.10029619

6. Amin, M., Ryu, K., Cobanoglu, C., Rezaei, S., Wulan, M.M. (2020). Examining the effect of shopping mall attributes in predicting tourist shopping satisfaction and behavioral intentions: Variation across generation X and Y. Journal of Quality Assurance in Hospitality & Tourism, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1080/1528008X.2020.181866

7. Zhang, T., Lu, C., Torres, E., Cobanoglu. C. (2020). Value Co-creation and Technological Progression: A Critical Review. European Business Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EBR-08-2019-0149

8. Nanu, L., Ali, F., Berezina, K., Cobanoglu, C. (2020).The effect of hotel lobby design on booking intentions: An intergenerational examination. International Journal of Hospitality Management, 89, 102530. https://doi.org/10.1016/j.ijhm.2020.102530

9. He, P., Qiu, Y., Wang, Y. D., Cobanoglu, C., Ciftci, O., & Liu, Z. (2019). Loss of profit in the hotel industry of the United States due to climate change. Environmental Research Letters, 14(8), 084022. https://iopscience.iop.org/article/10.1088/1748-9326/ab2dc

10. Wu, H., Xiaoxiao, L., Cavusoglu, M., & Cobanoglu, C. (2019). Chinese cruise customers loyalty: The impact of customer participation and service personal values. Tourism Review (Accepted).

11. Arici, H. E., Arasli, H., Cobanoglu, C., Namin B. H. (2019). The effect of favoritism on job embeddedness in the hospitality industry: A mediation study of organizational justice. International Journal of Hospitality & Tourism Administration. https://doi.org/10.1080/15256480.2019.1650685

12. Wu, H., Chen, J., Cavusoglu, M., Cobanoglu, C. (2019). The impacts of photos on consumer purchase probability in P2P short-term rental platform: Mediating effect of initial trust. Advances in Hospitality and Tourism Research, 7(1), 137-158. http://10.30519/ahtr.453268

13. Cengiz, E., Cengiz, F. Cavusoglu, M., Cobanoglu, C. (2019). Managerial perceptions of cost-system obsolescence and factors that might affect it: A case study in Turkish hotel industry. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-01-2018-0099

14. Bahja, F., Cobanoglu, C., Berezina, K. & Lusby, C. (2018). Factors influencing cruise vacations: the impact of online reviews and environmental friendliness. Tourism Review. https://doi.org/10.1108/TR-12-2017-0207

15. Cengiz, E., Cengiz, F.., Demirciftci, T., & Cobanoglu, (2018). Do food and beverage cost-control measures increase hotel performance? A case study in Istanbul, Turkey. Journal of Foodservice Business Research. https://doi.org/10.1080/15378020.2018.1493893

16. Collins, A., Medhekar, A., Wong, H., & Cobanoglu, C. (2018). Factors Influencing Outbound Medical Travel from the USA. Tourism Review. https://doi.org/10.1108/TR-06-2018-0083

17. Pan, H., Bahja, F. & Cobanoglu, C. (2018). Analysis of U.S. theme park selection and international implications. Journal of Transnational Management, 23, (1), pp. 1-17. https://doi.org/10.1080/15475778.2018.1426943

18. Birinci, H., Berezina, K., & Cobanoglu, C. (2018). Comparing Customer Perceptions of Hotel Accommodations and Peer to Peer Accommodations. International Journal of Contemporary Hospitality Management, 30(2), 1190-1210. https://doi.org/10.1108/IJCHM-09-2016-0506

19. Ali, F., Kim, W.G. Li, J. and Cobanoglu, C. (2018). A Comparative Study of CB-SEM and PLS-SEM for Theory Development in Hospitality Research. International Journal of Contemporary Hospitality Management, 30 (1), 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409

20. Bujisic, M., Bogicevic, V., Yang, W., Cobanoglu, C. and Bilgihan, A. (2017), "“Hobson’s choice” servicescape: consumer anxiety and enjoyment", Journal of Consumer Marketing, Vol. 34 No. 7, pp. 577-590. https://doi.org/10.1108/JCM-04-2016-1776

21. Bogicevic, V., Bujisic, M., Bilgihan, A., Yang, W., & Cobanoglu, C. (2017). The impact of traveler-focused airport technology on traveler satisfaction. Technological Forecasting and Social Change, 123, 351-361. https://doi.org/10.1016/j.techfore.2017.03.038

22. Ali, F., Li, J., Kim, W., Cobanoglu, C. (2017). "A comparative study of covariance and partial least squares based structural equation modelling in hospitality and tourism research. International Journal of Contemporary Hospitality Management. 30, (1), pp. 416-435. https://doi.org/10.1108/IJCHM-08-2016-0409

23. Birinci, H., Berezina, K, & Cobanoglu, C. (2017). Comparing Customer Perceptions of Hotel and Peer-to-Peer Accommodation Advantages and Disadvantages. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-09-2016-0506

24. Bogicevic, V., Bujisic, M., Cobanoglu, C., & Feinstein, A. (2017). Gender and Age Preferences of Hotel Room Design. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-08-2016-0450

25. Amin, M., Aldakhil, M. A., Wu, C., Rezaei, S, & Cobanoglu, C. (2017). The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management, 29, (4). 1256-1278. https://doi.org/10.1108/IJCHM-11-2015-0659

26. Zhang, T., Abound-omran, & Cobanoglu, C. (2016). Generation Y’s Positive and Negative eWOM: Use of Social Media and Mobile Technology. International Journal of Contemporary Hospitality Management. Vol. 29 (2), pp.732 - 761 https://doi.org/10.1108/IJCHM-10-2015-0611

27. Berezina, K, Semrad K., Tasci, A. & Cobanoglu, C. (2016). Hotel flash sales consumers: Who are they? International Journal of Revenue Management, 9(2/3):127-146. https://doi.org/10.1504/IJRM.2016.077022

28. Berezina, K., Semrad, K. J., Stepchenkova, S. & Cobanoglu, C. (2016) The managerial flash sales dash: Is there advantage or disadvantage at the finish line? International Journal of Hospitality Management, 54: 12-24. · DOI: 10.1016/j.ijhm.2016.01.003 https://doi.org/10.1016/j.ijhm.2016.01.003

29. Bogicevic, V., Yang, W., Cobanoglu C., Bilgihan, A., & Bujisic, M. (2016). Traveler anxiety and enjoyment: The effect of airport environment on
traveler's emotions. Journal of Air Transport Management,57, 122-129. https://doi.org/10.1016/j.jairtraman.2016.07.019

30. Ali, F., Amin, M, and Cobanoglu, C. (2015). An Integrated Model of Service Experience, Price, Emotions and Satisfaction: An Empirical Analysis in the Chinese Hospitality Industry. Journal of Hospitality Marketing & Management. Available Online: http://dx.doi.org/10.1080/19368623.2015.1019172

31. Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). Managing with Style: An Analysis of Work Style of Hotel Managers. Journal of Human Resources in Hospitality and Tourism, 14, (1), 90-105.

32. Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Applying flow theory to booking experiences: An integrated model in an online service context. Information & Management, 52(6), 668-678. https://doi.org/10.1016/j.im.2015.05.005

33. Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). The psychometric validation of a generalizable sales potential profile. International Journal of Sales, Retailing and Marketing, 4, (3), 41-49 http://www.ijsrm.com/IJSRM/Current_&_Past_Issues_files/IJSRM4-3.pdf#page=45

34. Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Website features, online customer experience and e-loyalty. The Service Industries Journal. DOI: http://dx.doi.org/10.1016/j.im.2015.05.005

35. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2015). Understanding satisfied and dissatisfied hotel customers: Text mining of online hotel reviews. Journal of Hospitality Marketing & Management. DOI: 10.1080/19368623.2015.983631

36. Cobanoglu, C., Yang, W. Shatskikh, A. & Agarwal, A. (2015). Are Consumers Ready for Mobile Payment? An Examination of Consumer Acceptance of Mobile Payment Technology in Restaurant Industry. FIU Hospitality Review, 31 (4). https://digitalcommons.fiu.edu/hospitalityreview/vol31/iss4/6/

37. Bilgihan, A., Berezina, K., Cobanoglu, C., & Okumus, F. (2014). The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals. Journal of Teaching in Travel and Tourism, 14:4, 321-342, DOI: 10.1080/15313220.2014.955303

38. Malan, G., Cobanoglu, C., Waldo, D. & Yang, W. (2014). Managing with Style: An Analysis of Work Styles of Hotel Managers. Journal of Human Resources in Hospitality & Tourism, 13 (2), 190-209 https://doi.org/10.1080/15332845.2014.847305

39. Law, R., Buhalis, D. & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26, (5).

40. Bilgihan, A., Karadag, E., Cobanoglu, C. & Okumus, F. (2013). Biometric Technology Applications and Trends in Hotels. FIU Hospitality Review, 31 (2). https://stars.library.ucf.edu/cgi/viewcontent.cgi?article=1017&context=rosenscholar

41. Bilgihan, A. & Cobanoglu, C. Nusair, K. & Okumus, F. (2013). A Quantitative Study Exploring the Difference between Gaming Genre Preferences. The Computer Games Journal, 2 (1) 19-40. https://doi.org/10.1007/BF03392334

42. Cobanoglu, C. & Berezina, K. (2012). Pacific Rim Bangkok Hotel needs a new Property Management System. Journal of Hospitality & Tourism Cases, 2 (1). http://dx.doi.org/10.4135/9781529707380

43. Berezina, K., Cobanoglu, C., Miller, B.L., & Kwansa, F.A. (2012). The Impact of Information Security Breach on Hotel Guest Perception of Service Quality, Satisfaction, Revisit Intentions and Word-of-Mouth. International Journal of Contemporary Hospitality Management, 24(7), p. 991-1010. https://doi.org/10.1108/09596111211258883

44. Atadil, H. A., Berezina, K., Yilmaz, B. S., & Cobanoglu, C. (2012). An Analysis of the Usage of Facebook and Twitter as a Marketing Tool in Hotels. Dokuz Eylül University Journal of Faculty of Business. 11(2), p. 119-125.

45. Cobanoglu, C., Bilgihan, A., Nusair, K. & Berezina, K. (2012). The impact of Wi-Fi service in restaurants on customers’ likelihood of return to a restaurant. Journal of Foodservice Business Research, 15 (3), p. 285-299

46. Cobanoglu, C., Berezina, K., Kasavana, M., & Erdem, M. (2011). The Impact of Technology Amenities on Hotel Guest Overall Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 12 (4), p. 272-288.

47. Cobanoglu, C., & Berezina, K. (2011). The Impact of the Use of Blogs on Students’ Assignment Engagement. The Journal of Hospitality, Leisure, Sport & Tourism Education, 10 (1), p. 99-105.

48. Cobanoglu, C., Ayoun, B., Connolly, D., & Nusair, K. (2011). The effect of information technology steering committees on perceived IT management sophistication in hotels. International Journal of Hospitality and Tourism Administration, 14 (1).

49. Berezina, K. & Cobanoglu, C. (2010). A Financial Analysis of Payment Card Industry Compliance Journey of a Hotel: A Case Study. Journal of Hospitality Financial Management, 18 (2), p. 1-23.

50. Cobanoglu, C., Ciccarelli, S., Nelson, R., DeMicco, F. (2010). Using global positioning systems as a marketing tool: An analysis of U.S. Consumers’ use and perceptions. Journal of Hospitality Marketing and Management, 19 (6), 556 — 574.

51. Nusair, K., Parsa, H.G., & Cobanoglu, C. (2010). Building a model of commitment for Generation Y: An empirical study on e-travel retailers. Tourism Management, 32 (4), 833-843.

52. Bilgihan, A., Cobanoglu, C., & Miller, B. (2010). Importance-Performance Analysis of Guest Entertainment Technology Amenities in the Lodging Industry. FIU Review, 28 (2).

53. Demirciftci, T., Cobanoglu, C., Beldona, S. & Cummings, P. (2010). Rate parity: A study of 4 and 5 diamond hotels in the U.S. lodging industry. Journal of Hospitality Marketing and Management, 19 (4) 295-308.

54. Karadag, E., Cobanoglu, C. & Dickinson, C. (2009). The Characteristics of IT Investment Decisions and Evaluation Methods Used In the U.S. Lodging Industry. International Journal of Contemporary Hospitality Management, 21 (1), 52-68.

55. Kalkan, K., Kwansa, F., & Cobanoglu, C. (2008). Payment Card Industry Data Security Standards (PIC DSS) Compliance in Restaurants. The Journal of Hospitality Financial Management, 16 ( 2).

56. Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2008). The Adoption Of Restaurant Based E-Services. Journal of Foodservice Business Research, 12 (3), 247-265.

57. Cobanoglu, C., Corbaci, K., Tepeci, M., & Unur, K. (2008). An empirical study of perceived management and leadership skills of hotel managers. Journal of Social Sciences of Celal Bayar University, 6 (2), 23-42.

58. Beldona, S. & Cobanoglu, C. (2007). Importance-Performance analysis of guest technologies in the lodging industry. Cornell Hotel and Restaurant Administration Quarterly, 48, (3), 299-312. https://doi.org/10.1177%2F0010880407304023

59. Moreo, A., Cobanoglu, C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school restaurant websites. Journal of Hospitality and Tourism Education, 19 (3), 40-47.

60. Cobanoglu, C. & DeMicco, F. (2007). To be secure or not to be: This is the question! A critical look at hotel’s network security. International Journal of Hospitality and Tourism Administration, 8 (1), 43-59. https://doi.org/10.1300/J149v08n01_03

61. Cobanoglu, C. (2007). A critical look at restaurant network security: Attacks, prevention tools, and practices. Journal of Foodservice Business Research, 10 (1). 31-50.

62. Cobanoglu, C. (2006). An analysis of blogs as a teaching tool as perceived by hospitality management students. The Journal of Hospitality, Leisure, Sport & Tourism Education, 5 (2), 83-88.

63. Cobanoglu. C., Dede, P., & Poorani, A. (2006). An analysis of skills and competencies of full service hotel technology managers. Journal of Teaching in Travel and Tourism, 6 (4), 19-35.

64. Cobanoglu, C., Demirer, I., Kepeci, B, & Sipahioglu, S. (2006). The impact of technology in hotels: a case study of Istanbul and Ankara hotels. Anatolia: An International Journal of Tourism and Hospitality Research, 17, (2). 318-322

65. Cobanoglu, C., Powley, J., Cetinkaya, A. S., & Cummings, P (2006). Online travel purchases from third-party travel web sites. In M. Kozak & L. Andreu (Eds.), Progress in Tourism Marketing, (55-70). Oxford, U.K.: Elsevier.

66. Cobanoglu, C., Moreo, P. J., & Wood, D. F. (2004). Hospitality research: A comparison of industry professionals’ and educators’ perceptions. Journal of Hospitality and Tourism Education, 15 (4), pp. 20-30. https://doi.org/10.1080/10963758.2004.10696781

67. Cobanoglu, C. & Cobanoglu, N. (2003). The effect of incentives in web surveys: application and ethical considerations. International Journal of Market Research, 45 (4), pp. 1-14. https://doi.org/10.1177/147078530304500406

68. Cobanoglu, C., Corbaci, K., Moreo, P., & Ekinci, Y. (2003). A comparative study of the importance of hotel selection components by Turkish business travelers. International Journal of Hospitality and Tourism Administration, 4(1), pp. 1-22.https://doi.org/10.1300/J149v04n01_01

69. Lin, R., Martin, L., Leong, J., & Cobanoglu, C. (2002). Ethical purchasing perceptions and practices of junior and senior restaurant managers. Asian Pacific Journal of Tourism Research, 7, (2), pp. 28-44. https://doi.org/10.1080/10941660208722117

70. Ekinci, Y., Prokopaki, P., & Cobanoglu, C. (2002). Service Quality in Cretan Accommodation: Marketing Strategies for the UK Holiday Market. International Journal of Hospitality Management, 22 (1), pp. 47-66. https://doi.org/10.1016/S0278-4319(02)00072-5

71. Jung-Mao, L., Martin, L., & Cobanoglu, C. (2002). Educators’ perceptions of business ethics in hospitality. Journal of Teaching in Travel and Tourism, 2 (3/4), pp. 47-59. https://doi.org/10.1300/J172v02n03_03

72. Cobanoglu, C., Corbaci, K., & Ryan, B. (2001). A Comparative study: The impact of technology in lodging properties in the United States and Turkey. International Journal of Hospitality Information Technology, 2 (1), pp. 23-40. https://doi.org/10.3727/153373401803617774

73. Cobanoglu, C., Warde, B. & Moreo, P. (2001). A comparison of mail, fax, and web-based survey methods. International Journal of Market Research, 43 (4), pp. 441-452. https://doi.org/10.1177/147078530104300401

74. Cobanoglu, C. & Moreo, P. (2001). Hospitality research: Educators’ perspective. Journal of Hospitality and Tourism Education, 13 (5), pp. 9-20.https://doi.org/10.1080/10963758.2001.10696710